The password for yahoo mail in my phone app is different from the desktop version.

jgaliette
jgaliette
Community Member
in iOS

Yahoo mail on my iPhone lost the password. When I tried to re-enter it, I found that the password in 1Password on my iPhone was different than the password stored in 1Password on my desktop.

1Password Version: 4.6.0.592
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:The password for yahoo mail in my phone app is different from the desktop version.

Comments

  • Ben
    Ben

    Hi @jgaliette,

    Thanks for taking the time to write in. Sorry to hear about the trouble. It sounds like 1Password must not be syncing. To test this theory, could you please add a new Secure Note on each of your devices with a unique name (e.g. "Test note from iPhone", "Test note from Mac")? Then see which notes appear where.

    Please also let me know:

    • What devices you are using 1Password on?
    • Which version of 1Password you have on each device?
    • For each device, did the note(s) from the other device(s) appear?
    • What sync method are you using?

    Armed with that information we'd be happy to help you troubleshoot this problem.

    Ben

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