Running v 6.02 in IOS Have 2 different size backups in I Cloud. Which do I delete.

NAGWDG
NAGWDG
Community Member
in iOS

Some time ago with an update 2 backups were created. I would like to delete one without losing my data. Can you help me determine which to choose for deletion?

1Password Version: 6.02
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: iCloud

Comments

  • Ben
    Ben

    Hi @NAGWDG,

    Thanks for taking the time to write in.

    If the two folders bother you there is a way but it involves removing both as I don't believe there is an easy way to tell them apart. Before making any changes we'd always recommend making a backup: https://support.1password.com/ios-itunes-backups/

    1. Launch 1Password for Mac and enter 1Password's preferences.
    2. Switch to the Sync tab and change the menu option from iCloud to None. Click the Disable Sync button to confirm.
    3. Moving to 1Password for iOS, visit Settings > Advanced and tap the Erase iCloud Data option at the bottom. This will delete the real iCloud Sync data in a safe way.
    4. From either device delete the other instance of 1Password data from within iCloud.
    5. Set up iCloud Sync once again on both devices.

    There is a reason for doing this cleanly as we have a bug that we're fixing at the moment. It revolves around what happens if the iCloud data is pulled from under 1Password and it's something you want to avoid. So those above steps will allow you to safely delete one copy of the data which means you can then safely delete the other knowing it's the old one before starting with a clean iCloud Sync container.

    If you do not have 1Password for Mac that you are syncing with you can simply ignore those parts of the instructions.

    I hope that helps. Should you have any other questions or concerns, please feel free to ask.

    Ben

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