1Password unexpectedly has been quitting all day

segadelli
segadelli
Community Member
in iOS

1Password has been unexpectedly quitting all day on my IPhone. Works fine on my computer. HELP!

Comments

  • segadelli
    segadelli
    Community Member

    1Password has been working fine on all my Apple devices then today it began to unexpectedly quit on my IPhone. Very annoying. Whenever I logged in it would just disappear and quit. This has gone on all day. HELP!!!

    1Password Version: Not Provided
    Extension Version: Not Provided
    OS Version: Not Provided
    Sync Type: Not Provided
    Referrer: forum-search:1Password has been working fine on all my Apple devices all day it unexpectedly quit on my IPhone?

  • segadelli
    segadelli
    Community Member

    This is very annoying. Question #1: Message on my Mac screen reads, "need to confirm email address. Click here to resend the confirmation email. This email never arrives. Ugh.... Question #2: Why did my 1Password unexpectedly quit all day long on my IPhone? It has been working fine on all my apple devices and, today, all of a sudden it quits as soon as I log in. HELP with these two issues. 1Password needs better support /customer service.....just saying.

    1Password Version: Not Provided
    Extension Version: Not Provided
    OS Version: Not Provided
    Sync Type: Not Provided
    Referrer: forum-search:1Password unexpectedly quitting on my IPhone but works well on all other Apple devices.....

  • segadelli
    segadelli
    Community Member

    1Password has been working fine on my IPhone since I purchased it October 15, 2015. Today it has been quitting as soon as I log in. This has gone on all day and is very frustrating. What can I do?

    1Password Version: Not Provided
    Extension Version: Not Provided
    OS Version: Not Provided
    Sync Type: Not Provided

  • Stephen_C
    Stephen_C
    Community Member
    edited November 2015

    Sorry but we really do need some basic information in order to help you. Please tell us:

    Edit: @segadelli as your post relates to 1P for iOS I have moved the post from the 1Password for Mac forum to the 1P for iOS forum where you will get more help.

    Edit 2: after replying to your first post I found the second on the Mac forum so have merged it in this thread. Please don't post multiple times about the same problem in different threads because it not only makes support a challenge but it also makes it harder for you to find the answer to your problem.

    Stephen

  • Stephen_C
    Stephen_C
    Community Member
    edited November 2015

    @segadelli I have now discovered your third post on the 1P for Mac forum and, as it partly covers the same problem as your previous two posts, have merged it with this thread.

    You also asked:

    Question #1: Message on my Mac screen reads, "need to confirm email address. Click here to resend the confirmation email. This email never arrives.

    Are you sure that has anything at all to do with 1Password? It sounds like a standard confirmation you may get when you create a new login on some sites. Check the sender of the email. I doubt you'll find it was sent by AgileBits (unless you're trying to create a login on AgileBits' own site—which isn't clear from you post.)

    Edit: I've just merged into this thread another of your posts from the 1P for Mac forum.

    Stephen

  • ag_kevin
    ag_kevin

    Hi @segadelli ,

    I'm sorry you are having trouble with 1Password on your iPhone. Does it quit when you are in Safari and try to use the 1Password extension to fill a site? Or is it when you try to launch the 1Password app itself?

    With that information we can help you a little better.

    Thanks,
    Kevin

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