reset or get the team master password
A few days ago, I used my email registered 1password team of ll100 subdomain,
After initialization page, I closed the browser directly, but I received a "Thank you for signing up!" mail.
The next day I found out I do not know master password for my team.
How can I get or reset my team master password?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:recovery, kb:understanding-account-key, kb:teams-setup-existing-user, kb:recovery, kb:diagnostics
Comments
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How can I get or reset my team master password?
@ll100: You can't. We don't have it, and it isn't stored on the server. The Recovery Group can help, well...recover your account, but only if there's someone else with access to it to perform the recovery. If you're the sole member of Recovery (or all members have forgotten their Master Passwords) you're out of luck. And we don't have an 'account reset' procedure, since that could allow someone malicious to wipe your account and ruin your whole day without even a mistake on your part.
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I think you might have received "Thank you for signing up, please wait" email.
You will be able to create the account once the signup is approved. We currently approve all signups manually.
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