I strongly doubt my secure informations stored in 1 password compromised

valpro
valpro
Community Member

Today ,when i opened 1password on ios ,i found that along with my secure informations,there are some unknown data from some unknown web sites.I immediately changed my master password,

Comments

  • valpro
    valpro
    Community Member

    Today ,when i opened 1password on ios ,i found that along with my secure informations,there are some unknown data from some unknown web sites.I immediately changed my master password,

  • valpro
    valpro
    Community Member

    There is a new vault appeared named as 'demo'.Is it genuine

  • Stephen_C
    Stephen_C
    Community Member

    I'm not sure that anyone can comment helpfully without some more basic information. Please tell us:

    • What version of 1Password for iOS you are using
    • Your iOS version number
    • What "unknown data" you saw. Was it, perhaps, the demo vault, with a user such as Wendy Appleseed?
    • Whether you sync your 1P data to any other device and, if so, to what device and what sync method you use

    Stephen

  • Stephen_C
    Stephen_C
    Community Member
    edited November 2015

    Please don't post about the same problem in separate threads. I answered your first post only then to find your second post. If you post in more than one thread it makes support difficult and makes it more difficult for you to know where to find answers to your questions.

    Edit: @valpro I've merged your posts into one thread.

    Stephen

  • valpro
    valpro
    Community Member

    1 password version 6.1,IOS 9.2,.Ya demo vault contain informations like wendy appleseed,american express credit card

  • Winnie
    Winnie
    1Password Alumni

    Hi @valpro

    your description of the problem sounds like you have our demo vault activated. This is not data from another person but simply data you can use to show 1Password to your friends without showing them your information.

    Could you please check in 1Password under Settings > Vaults if you see a vault named 'Demo' there? If that is the case you can simply remove it by tapping on the vault name Demo and selecting Remove Vault.

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