App will not open

sham2608

When I touch the app icon on my iPhone, it goes to the app sign in screen then immediately goes back to home screen

Stephen_C

In order to help you we really do need some basic information from you. Please tell us:

• What version of 1Password for iOS you are using
• Your iOS version number

I assume you've already noticed this thread—which may be relevant if you recently updated to 1P 6.1 for iOS. (I've linked to a helpful AgileBits post in the middle of the thread.)

Stephen

sham2608

IOS 9.1. Cannot tell which version of app.

sham2608

IOS 9.1. App. 6.1

Ben

Hi @sham2608,

That is indeed the issue being discussed in the thread Stephen linked to. The latest information can be found here:

https://discussions.agilebits.com/discussion/comment/250313/#Comment_250313

Thanks!

Ben