1password yosemite was working fine until a couple of days ago for logins

gladfin
gladfin
Community Member

Now when I go to a website and then 1Password it no longer brings up the website: I have to search my 1Password logins myself. Any way of fixing this?
Thanks


1Password Version: 5.4
Extension Version: Not Provided
OS Version: 10.10.5
Sync Type: iCloud
Referrer: forum-search:Automatic for mac

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @gladfin,

    To make sure I understand, do you mean you have an existing Login item for a site, but when you open that site in a browser and then click the 1Password extension, it doesn't suggest that Login item? If so, can you please let us know a few more details:

    • Are you using the Mac App Store or AgileBits Store version of 1Password?
    • What web browser are you using, and what version?
    • What version of the 1Password extension is installed in your browser?
    • When this happens and you search for the Login item and select it, does it fill your username & password correctly?
    • Is this a problem for one specific site/Login item, or for all sites/Login items?
    • If this only happens with a specific site, would you be able to let us know the URL?

    Thanks!

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