Attempting to backup 1Password 3.x to iTunes from iPhone 5S. File sharing does not show 1Password.

iris2048
iris2048
Community Member
in iOS

Running iTunes 12.3 on OS10.9

1Password Version: 3.x
Extension Version: Not Provided
OS Version: OS X 10.9
Sync Type: to computer (itunes)
Referrer: kb:upgrade-ios

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @iris2048,

    My understanding is File Sharing is something that has to be enabled from within the app itself. If the app has nothing it believes to be shared it wouldn't appear.

    1Password 3 for iOS though does have a way of allowing you to create a backup of the vault without using iTunes and it can be found in the iOS app in More > Settings > Database > Backup and Restore and 1Password will instruct you on how to access the location of the backup using a browser.

    Does that help at all?

  • iris2048
    iris2048
    Community Member

    Thanks but that is not helping. I want to back up my data from current 1PW 3.6.5 so that I can upgrade. I was able to download it, but without file sharing how do I import it into upgraded app?

  • ag_kevin
    ag_kevin

    Hi @iris2048 ,

    I'm not sure what you mean by "without file sharing"? iTunes has app file sharing built in. For reference, the full instructions are located here: https://support.1password.com/upgrade-ios/#1password-3-7-1-or-earlier

    If you have any trouble with those instructions, please reply.

    Regards,
    Kevin

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