IP browser "Older browser"?
I have used IP successfully to make my payments to my Citi AT&T MasterCard. However, this month I received the message at the website that I should "update my browser." Citi uses a "pop up" window with the various choices (bank, amount, payment date, etc.) when making the payment. The "date" choice had included a "month" icon that would open to current month, showed the payment due date in red and would allow the choice of the payment date by clicking on the date. However, this month the calendar is missing? According to the website, Citi changed something on November 5 that now sees the IP browser as an out of date browser. I had to open the site in mobile Safari to make the payment (Safari handled the transaction without a problem). Any ideas where the problem lies? My IP is version 6.1.6.
Comments
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@BoxerDoc: I haven't encountered this particular issue, but Citi definitely has made some changes. Unfortunately without some basic information it's hard to say what might be going wrong in your particular case! Please tell me the exact OS, 1Password, and device versions you're using, the URL, the exact steps you're taking, and what is (or is not) happening the way you expect so we can figure out the best plan of action.
The more information you can give, the better. For instance, I've found that this URL works best for my Citi login: https://www.accountonline.citibank.com/cards/svc/LoginGet.do
Please let me know what you find. Thanks in advance! :)
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