I open 1 password on my iphone 6 and only after 3 to 5 seconds, it shuts off to the unlock screen.

nancy_abbeloos
nancy_abbeloos
Community Member
in iOS

So i cannot any longer input new passwords or consult old ones. I have uninstalled 1 password on my apple watch. IOS version on my iphone 6 is 9.1. Nevertheless the problem remains. Help :-)

1Password Version: 6.1.1
Extension Version: Not Provided
OS Version: IOS9.1
Sync Type: dropbox
Referrer: kb-search:problem, kb-search:one password shut down, kb-search:crash iphone 6, kb:crash-apple-watch

Comments

  • Stephen_C
    Stephen_C
    Community Member
    edited November 2015

    @nancy_abbeloos have you re-started your phone since updating to 1P 6.1.1? If not, please try that.

    Stephen

  • nancy_abbeloos
    nancy_abbeloos
    Community Member

    Thank you Stephen. It was easy and it seems to work !
    Nancy

  • AGAlumB
    AGAlumB
    1Password Alumni

    Excellent! Thanks for the update. I'm glad to hear that all is well. It sounds like you should be all set, but don't hesitate to reach out if we can be of further assistance. We're always here to help! :)

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