Can't get past splash screen on reinstall

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jwkpiano1
jwkpiano1
Community Member
edited November 2015 in Mac

I re-installed 1Password just now due to the failed App Store verification issue, and when I open it up, it shows the intro splash screen, I click "Awesome! Let's get started" and the window closes, but nothing happens. The 1Password window does not open. If I click on the icon in the dock, it pops up the splash screen again. I tried re-installing again, to no avail. Any suggestions?

1Password Version: 5.4
Extension Version: Not Provided
OS Version: OS X 10.11.1
Sync Type: Not Provided

Comments

  • jwkpiano1
    jwkpiano1
    Community Member
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    This fixed itself on reboot, for anyone who experiences this same issue.

  • Jacob
    Jacob
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    Hey @jwkpiano1,

    Glad to hear a quick restart fixed the issue. Temporary glitches can be like that sometimes. If you ever need anything, feel free to come into the forums and chat with us. We're happy to help out. :)

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