"Import from version 3" option not on iOS 6.1.1 sync menu

slackandsteel
slackandsteel
Community Member
in iOS

I'm currently running 1Password 3.5.9 on an iPhone 5c with iOS 9.0.2 installed and 1Password is randomly crashing.

Downloaded 1Password from the App Store, version 6.1.1 and am attempting to install it using directions in this
article https://support.1password.com/upgrade-ios/#1password-3-7-1-or-earlier

When launching the new version of the app, selecting "Sync existing vault" brings us the "Syncing" screen with "Sync from iCloud",
"Sync with Dropbox" and "Sync using Wi-Fi".

According to the directions in the article above, there should be a selection for "Import with version 3" but that selection
is not on my list of syncing options.

Please advise!

Bill

1Password Version: 6.1.1
Extension Version: Not Provided
OS Version: iOS 9.0.2
Sync Type: Import from version 3

Comments

  • Winnie
    Winnie
    1Password Alumni

    Hi @slackandsteel,

    the option for "Import with version 3" is only showing up when you are using 1Password 3.7.2. But as you stated you are using 1Password 3.5.9. There is another section in that article you linked named 1Password 3.7.1 or earlier - please follow these steps using iTunes instead.

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