upgraded to iphone 6 and cannot sync on icloud with iMac Password ver 5.4.1

Longboard
Longboard
Community Member

1pw version on iMac is 5.4.1. I just upgraded to iphone 6. Set up on iphone app has new vault with new master pw and will not sync with vault on imac through icloud which is turned on - on both devices. This is a heck of a lot more complicated than it used to be. I have followed the steps on your FAQ forum and still no dice.. as the only thing the iphone app is syncing with is the empty new vault on the phone.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:icloud-faq, kb:icloud-troubleshooting, kb-search:iphone will not sync with imac, kb:icloud-faq

Comments

  • Stephen_C
    Stephen_C
    Community Member

    @Longboard from what you say I suspect you are using the AgileBits store version of 1P, rather than the Mac App Store version. Although you say you've read the FAQ I'm going to re-direct you to the key part of a knowledge base article which covers the relevant point:

    Troubleshooting iCloud sync issues

    Stephen

  • Longboard
    Longboard
    Community Member

    Thanks Stephen. The issue was resolved by syncing via wi fi since the imac version is running 5.4.1. Moral of story is take the time to read more carefully.

  • Glad to hear the issue has been resolved. Thanks, Stephen_C!

    Cheers,
    Kevin

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