Touch ID on new iPad Pro

HeinzOtto

I have a new iPad Pro and would like to use Touch ID as I do on my iPhone 6. Is that possible?

---

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb-search:IPad Pro, kb:pro-features-faq

HeinzOtto

I found the answer myself in the user manual. Touch ID is available for iPad Pro and it can be found und 1Password Settings under Security!

Ben

Glad to hear you got it figured out, @HeinzOtto! I haven't been able to get my hands on an iPad Pro yet so I haven't been able to confirm first hand, but there shouldn't be any reason you can't use Touch ID on these beautiful devices. :)

Ben

plegros

HI, the security code on iPad Pro has six characters while the code for 1Password has only four, so it is impossible to enter the short code and I have to enter an imaginary four digit code, then get the error message, then enter the master password. I activated the finger screen feature but sometimes one need to enter the short code (e.g. when fingers are a little humid).
Thanks for your help on this,
Patrick

Ben

Hi Patrick ( @plegros ),

Thanks for taking the time to write in.

iOS devices that have Touch ID enabled will not have a PIN option within 1Password. If Touch ID is not enabled on the device (no fingerprints are stored) then it is possible to set up a 4 digit PIN. It is an either/or proposition: both Touch ID and a PIN cannot be enabled for 1Password. In either case, the fallback is the Master Password.

In the case of using a PIN for 1Password the 1Password PIN is separate from the device PIN, and we would recommend setting them differently.

If you are having trouble with your PIN you can unlock 1Password with the Master Password, turn the PIN off, and then turn it back on. This will force a new PIN to be set.

Thanks!

Ben

plegros

Thanks for your answer, very clear. Best, patrick

Ben

You're very welcome. If there is anything else we can do, please don't hesitate to contact us.

Ben