How do I convert a Guest to a Team Member?
I accidentally invited someone from my company to my 1P Team Account as a guest. Then he went through the signup process and came into the admin area before I realized. I tried to delete him but I only see suspend. I can't add him has a Team Member because he's already a guest. How do I converted him? What will he have to do on his devices with the new Team Member designation.
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Comments
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@rbsqt: Sorry or the confusion! There is not currently a way to convert a Guest directly to a Team member. And, as described in the Admin Guide, you will need to suspend a Team member before you can delete them. Simply suspend, delete, and then re-invite.
That should work, but there's definitely room for improvement there. Does that help for the time being? It sounds like it was accidental, but I can foresee a need to 'convert' a guest to a team member if there's a contractor that ends up being brought onboard on a more permanent basis. Let me know what you think! :)
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