Security breach? [Wendy Appleseed is fictional demo data]

Diane1P

I have a lot of new entries in my 1password under the name of Wendy Appleseed. My folders have also been removed. Please advise!

Stephen_C

@Diane1P there has not been a security breach: please see this AgileBits' post which will explain what you see by way of new entries.

My folders have also been removed.

I'm afraid it's impossible to help you with that without some basic information. Please tell us:

• What version of 1Password for iOS you are using (the link will tell you how to find that information)
• Your iOS version number
• Whether you sync your 1P data to any other device and if so to what device
• If relevant, what sync method you use to sync your 1P data (Dropbox, iCloud or wifi)

Stephen

Ben

Hi @Diane1P,

Thanks for taking the time to write in. Hopefully the information Stephen linked to about Wendy Appleseed is helpful. To best assist you with the issue of not being able to see your folders, please provide the information Stephen requested.

Thanks!

Ben

Diane1P

I have 1P on my Iphone 6 but I want to access it on a 2nd phone. Do I need to download the full APP again on the 2nd phone.

AGAlumB

I have 1P on my Iphone 6 but I want to access it on a 2nd phone. Do I need to download the full APP again on the 2nd phone.

@Diane1P: Yes. As with any app, you'll need to have it installed first before you can use it on a new device. But if you enable iCloud Sync in 1Password on your original iPhone first, you can then easily sync your data to the new iPhone as well, instead of starting over there or entering it again manually:

Sync with iCloud (iOS)

Then you can install 1Password from your App Store purchase history on the new iPhone, and choose "Existing 1Password user" to sync everything over. I hope this helps. Let me know if you have any questions! :)

Diane1P

Thank you Brenty - all done and working.

AGAlumB

Excellent! Thanks for the update. You are most welcome! I'm glad to hear that all is well. It sounds like you should be all set, but don't hesitate to reach out if we can be of further assistance. We're always here to help! :)