Beta signup email typo!

londan
londan
Community Member
in Business and Teams

A client accidentally mistyped their email address when signing up for 1Password for Teams beta. It's mapped to the 1Password sub-domain they want so is there a way for you guys to reset the email address for the user, or cancel the signup and release they sub-domain so they can try again?

1Password Version: Teams
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @londan,

    If we're talking about a brand new account that doesn't have any other users who might be able to initiate the Recovery process, then the account will need to be deleted and set up again.

    Please have the client email us at support@1password.com with details on the team name, the proper email address, and the mistyped one and we'll help!

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