Trying to sync on new phone and it's not recognizing my password
mrbaseball10
Community Member
in iOS
I am trying to retrieve my info from iCloud but it is not recognizing my previous passoword
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: ug:mac/installing-1password, ug:mac/installing-from-the-mac-app-store-mas, kb-search:password, kb:forgot-master-password, kb:master-password-not-accepted
0
Comments
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Hi @mrbaseball10,
The correct Master Password is required to decrypt your data. There is no way for us or anyone else to get around that. Please see this guide for further details:
My Master Password is not being accepted. What should I do?
Thanks.
Ben
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