How do I verify that my 1Password on this iPad is accessing the correct Dropbox account?

bobgoldstein1passwrd
bobgoldstein1passwrd
Community Member
in iOS

I see that my sync is set to Dropbox, but I cannot see the exact Dropbox account that my iPad is logging onto when it syncs.

1Password Version: 6.1.1
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:dropbox-troubleshooting

Comments

  • Ben
    Ben

    Hi @bobgoldstein1passwrd,

    Do you have the Dropbox app on your iOS device? If so you can see which account you are signed into from the Settings pane within the Dropbox app.

    Thanks.

    Ben

  • bobgoldstein1passwrd
    bobgoldstein1passwrd
    Community Member

    Thanks! I think that solves the issue: I had never installed dropbox on my iPad. I thought 1Password managed to sync using Dropbox based upon the fact that all my other devices sync with Dropbox. So having installed it and logged in, I hope that 1Passwrod's sync will now keep me up to date.

  • Ben
    Ben

    @bobgoldstein1passwrd,

    Thanks for the update. May be unrelated to any difficulty you are/were having but there is a bug in v6.1.1 where if the "All Vaults" view is selected syncing will not occur automatically. In order to force a sync you need to switch your view to the vault you want to sync:

    https://support.1password.com/guides/ios/multiple-vaults.html

    We hope to have this fixed up in an update soon.

    Thanks!

    Ben

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