My sync no longer seems to work since I change to iCloud sync

kjellsvensson
kjellsvensson
Community Member

Suddenly I noticed that my items no longer sync between my Mac and my iPhone. When I´m looking in settings-Sync in the app I can only se this text "Object 319", nothing more! I don´t have any options to switch to Dropbox again, theres no button to sync manually, there is no text about iClou what so ever!

What is wrong, and what do I have to do to get thing working again?


1Password Version: 6.1.1.
Extension Version: Not Provided
OS Version: iOS 9.1
Sync Type: iCloud

Comments

  • Hi @kjellsvensson

    Thanks for taking the time to write in. I'm sorry to hear about the trouble syncing. The sync settings you are looking for are now located in 1Password > Settings > Vaults > [Vault Name]. They were moved here as sync settings are per-vault.

    There is currently a bug in v6.1.1 where the All Vaults view does not cause a sync. To cause a sync you must switch from the All Vaults view to the individual vault that you want to sync:

    https://support.1password.com/guides/ios/multiple-vaults.html

    We do hope to have this fixed in an update soon.

    Thanks!

    Ben

  • kjellsvensson
    kjellsvensson
    Community Member

    Thank´s, now it works again!

  • Excellent. Thanks for the update! If there is anything else we can do, please don't hesitate to contact us.

    Ben

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