Trouble syncing with the Mac beta
I have upgraded to the Mac beta so I can start using the team version. I've seen a couple of problems.
I've moved some passwords from my privary vault to the team vault. In the Mac its fine. In iOS, I see the password twice. Once in primary and once in the team vault.
If I make changes to the password on the Mac, the iOS release does not seem to get the update. It's as if syncing no longer works.
Mac version: 5.5 BETA-23 (550023)
iOS: latest from the app store
1Password Version: 5.5 BETA-23 (550023)
Extension Version: Not Provided
OS Version: 10.11.2 Beta
Sync Type: dropbox
Referrer: forum-search:beta
Comments
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Hey @anuaimi,
I've moved some passwords from my privary vault to the team vault. In the Mac its fine. In iOS, I see the password twice. Once in primary and once in the team vault.
Are you syncing your Primary vault somewhere? You reported syncing with Dropbox. Is that still the case? Could you check both devices to make sure they're syncing with Dropbox? On Mac, click the 1Password menu in the menu bar, click Preferences, and select the Sync tab. Click your Primary vault to see if sync is enabled. On iOS, switch to the Primary vault, tap the Settings icon in the app, and tap Sync. Let us know if syncing is enabled on both devices and we'll go from there.
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Yes, it seems that when I installed the beta version of the Mac client over the normal version, the syncing got cleared. I've re-configured it and things are working again. thanks
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Excellent! Thanks for the update. I'm glad to hear that you were able to enable sync again. It sounds like you should be all set, but don't hesitate to reach out if we can be of further assistance. We're always here to help! :)
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