Returning to Touch-ID after cancel?

chaoskcw

Hi

I am sure I spotted a changelog stating you could return to touch ID after cancelling it by mistake. I am even sure I used it, but it does not do this anymore?

Has this feature been removed? It was very useful?

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1Password Version: 6.1.1
Extension Version: Not Provided
OS Version: IOS 9.2
Sync Type: Not Provided

Jacob

Hey @chaoskcw! If you tap the Cancel button on the Touch ID prompt, you should see a fingerprint icon appear beside the 1Password lock icon in the app when you're prompted to enter your Master Password. You can tap it to bring up Touch ID again. It depends on how you cancel it though. Pressing the home button should not cancel it completely (it should just prompt you again and you need to press Cancel to full remove the prompt). Here's a screenshot after pressing cancel on an iPad:

Let us know if that helps. :)

chaoskcw

Hi

I do see it now, not sure why I wasnt before.

Thanks for the help.

Megan

Hi @chaoskcw,

I'm glad to see that you're all sorted out! That button to allow Touch ID has been a popular request.

I hope that 1Password behaves perfectly for you from now on, but if you have any other questions or concerns, we're here for you! :)

chaoskcw

Hi

I now understand the workflow which leads to this scenario. Its if you press the back button, something easy to do as your using it for the finger print, then the ability to access the finger print is no longer available.

Thanks and regards,

Ben

Hi @chaoskcw,

Thanks for the message, but I'm not entirely sure I understand. Is that a question, or a statement? Is something working differently than expected? If so please outline:

• What you are trying to accomplish
• What steps you take
• What you expected to happen
• What happens instead

Please let us know.

Ben

chaoskcw

Hi

What you are trying to accomplish

• Use the finder print ID

What steps you take

• Click on 1password icon in IOS or task switch to it
• Decide to go back to look another application before loggin to 1password

What you expected to happen

• The back button should return me to the menus as is its function

What happens instead

• The Finger print window disappears, the menus do not reappear and 1password is locked with no ability to use finder print anymore. You have to type a password.
• Onepassword should not intercept the back button , or at the very least if the back button is pressed on the finger print screen it should still allow re-entry to the finder print option.

Hope this is clear, if not, let me know,

S

MrRooni

Hi @chaoskcw, I've experienced this bug myself a couple of times, so I know exactly what you're talking about. I have filed a bug in our bug tracker for it. Thanks!