I just downloaded 1password for iOS (my iPhone 6) but it does simply NOT install.
I have been a long time user on my iMac, and now I want to have access to my pws on my phone. So I downloaded the app thru the iTunes store (on 11/20/2015)
. To no avail. It will not install as the option to install is greyed out (see attached image). I deleted the app and downloaded it again. Same result. The app simply does not install. Any suggestions?
1Password Version: currently in app store
Extension Version: Not Provided
OS Version: iOS 9
Sync Type: Not Provided
Referrer: kb:teams-faq, ug:ios/, kb-search:installing iphone
Comments
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@EU_polyglot: Unfortunately 1Password doesn't have any control over its installation; it's entirely at the mercy of, well...iTunes, in this case. You can, however, try installing it directly from the App Store on your iPhone. You can also try restarting the iPhone to see if that helps. But if the problem persists, you made need to contact Apple for assistance. Please let me know how it turns out! :)
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Well, turns out the iPhone had a problem and I had to start from scratch with a restore....
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Ouch! I hope that wasn't too rough a period @EU_polyglot :(
Is everything behaving a bit better than it was before?
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well, after hours on the chat with apple because one problem let to another - it looks like finally things work - including 1password, yeah!
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Fingers crossed for a long and uneventful period of reliable iPhone use going forward :smile:
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@EU_polyglot: Ah, I feel you pain! I had to go through something similar recently myself, so I hope that all is well fro here on out! :chuffed:
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