Where is my logins from past versions

Rwwilliams
Rwwilliams
Community Member

I had earlier version of 1password on iPad, earlier version now gone with data, need help


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Where is my logins from past versions

Comments

  • Rwwilliams
    Rwwilliams
    Community Member

    I just lost all my saved passwords downloading this new version. Tough lesson learned,1password not helpful at all

  • Stephen_C
    Stephen_C
    Community Member

    @Rwwilliams in order that we can help please tell us:

    • What version of 1Password for iOS you are using (the link will tell you how to find that information)—and also tell us your old version number if you can remember it
    • Your iOS version number
    • Whether you sync your 1P data to any other device and if so to what device
    • If relevant, what sync method you use to sync your 1P data (Dropbox, iCloud or wifi) and what version of 1P you are running on the other device

    Stephen

  • AGAlumB
    AGAlumB
    1Password Alumni

    @Rwwilliams: I'm sorry to hear that. To be clear, AgileBits has neither your 1Password data nor the Master Password used to secure it, so this isn't something we can 'recover' for you to help directly. However, you could restore from a backup, sync from another device, or simply start over. Please let me know what you find. I look forward to hearing back from you!

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