I cannot access my area for 1password for team

pingfa
pingfa
Community Member
in Business and Teams

Hi, I've registered my team in 1password for team yesterday.
Then I logout and tried to login but it doesn't recognized my password.
I'm pretty sure that the password is right.
Could you help me please?
Regards,
S.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:forgot-master-password, kb:master-password-not-accepted

Comments

  • ag_kevin
    ag_kevin

    Hi @pingfa ,

    After you got to the Emergency Kit download page, were you able to login right after that?

    Thanks,
    Kevin

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