Unable to sync with Mac via Wi-Fi

AGAlumB
AGAlumB
1Password Alumni
This discussion was created from comments split from: Why does wifi sync Android/Mac never work for me? Help please..

Comments

  • massless
    massless
    Community Member

    Hi, there. I'm having the same problem. Can't get Wi-Fi Sync working between Android phone (Samsung S6 Plus running Lollipop 5.1.1) and Mac OS X (10.10.5). Definitely on same network but phone sync screen just spins.

  • AGAlumB
    AGAlumB
    1Password Alumni

    @massless: I'm sorry to hear that! Unfortunately without some addition information it's hard to say what might be going wrong. Try the steps in this knowledgebase article, and let me know the results (errors, roadblocks, etc.) as it might point to the cause of your issue:

    Wi-Fi Sync troubleshooting

    Was Wi-Fi Sync working for you previously? Are there other devices where it does work? It absolutely depends on your network configuration, so there's a lot that can go wrong. Please let me know what you find. I look forward to hearing back from you! :)

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