My folders have disappeared. I've just upgraded to 1Password 6.0 on iPhone6 (iOS 9.1).

sru889
sru889
Community Member
in iOS

When I go to 'Organise', no folders are listed. There is no 'Edit' option at the top right-hand side, so I'm unable to create new folders. I've been able to add tags by opening the logins from 'Categories' and typing in a tag. And these tags are listed on this page, but there are no folders at all. I have 9 folders on my Windows PC and I've synced this with my iPhone, but the folders aren't appearing on my phone since I upgraded 1Password.

1Password Version: 6.1
Extension Version: Not Provided
OS Version: iOS 9.1
Sync Type: Windows PC 1Password 4.6.0.592

Comments

  • Ben
    Ben

    Hi @sru889

    Thanks for taking the time to write in. Are you currently in the All Vaults view? If so switching to a specific vault should do the trick:

    Using multiple vaults

    I hope that helps. Should you have any other questions or concerns, please feel free to ask.

    Ben

  • sru889
    sru889
    Community Member

    Thanks Ben, I only have one vault, my primary vault. However, my folders have magically re-appeared this morning! So, problem solved.

  • AGAlumB
    AGAlumB
    1Password Alumni

    Excellent! Thanks for the update. I'm glad to hear that all is well. It sounds like you should be all set, but don't hesitate to reach out if the problem returns. We're always here to help! :)

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