Is there a need to repurchase 1Password 4 Premium Features after installing 1PW 4 on a new phone?
I have 1Password 4 Password Manager for Android with Premium Features on a previous Android phone.
I have a upgraded to a new Android phone.
I downloaded and installed 1Password 4 Password Manager for Android from the Google Play store.
When I want to add new information on the new phone, 1Password is asking me to purchase Premium Features again.
Should I contact Google concerning this problem i.e. that my previous Premium Features purchase is not deemed valid after a phone upgrade?
Or, is there something I can do on the new phone to get the Premium Features to work on the new phone?
1Password Version: 4
Extension Version: Not Provided
OS Version: Android 5.1.1
Sync Type: Dropbox
Comments
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I'm sorry to hear that. 1Password should automatically detect the purchase if you installed it using the same Google account you purchased the premium features with. Do you have multiple Google accounts linked to your device? You can verify this by going into the Settings app and looking under accounts. Let us know and we will continue from there!
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