Account Key problem

Mandig
Mandig
Community Member
in Business and Teams

Hi, I did something really stupid. I got the invitation link at late night and I was really curious to see the Teams functionality and create my team.
Maybe I didn't read correctly or maybe it was too late but now I'm locked our from my team account where there is no team member at all.
I don't have any account key so I can't sign in into my account.
Do I have to create a new team to solve this problem or can I recover somehow the one I created? (the team is totally blank so it can be deleted).

Thanks for the assistance and I'm sorry I just got carried away by enthusiasm ;-)

Christian

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Jeff Shiner
    Jeff Shiner

    Hi Christian,

    Happy to hear that you were so excited by 1Password for Teams. :)

    If you went all the way through account creation then it is quite likely that you downloaded your Emergency Kit as part of that process. You can check in your ~/Downloads folder to see if it is there. If so, then you can find your Account Key inside.

    If you aren't able to find your Emergency Kit and are still unable to sign on then please contact us at support@1password.com and we can help you restart over.

    -Jeff

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