I can't get Dropbox syncing to work after moving to a new iPhone (no syncing options in Settings)
I am now on a new iPhone (6s Plus, iOS 9.1) and just noticed that changes I made to one of my vaults never made it to my desktop Mac. I investigated and verified that my Mac was still setup to sync all my vaults to Dropbox but when I took a look at 1Password on my phone, Settings->Sync, all I see is a single tableView cell with "Items" on the left and "1,329" on the right. There are no options for specifying a syncing option, iCloud, Dropbox or otherwise.
I've switched phones before and not had this problem. I have changes on my phone that need to be synced to the Dropbox repository before I try removing 1Password and re-installing (if that's the only solution).
Please advise.
Thanks, Jim
1Password Version: 6.1.1
Extension Version: Not Provided
OS Version: iOS 9.1
Sync Type: Dropbox
Referrer: kb-search:iOS sync Dropbox, kb:sync-options, ug:ios/sync-with-dropbox, kb:dropbox-troubleshooting, kb:diagnostics
Comments
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@soob - I'm going to guess that you are displaying all vaults. That's a new feature with the most recent update to 1Password for iOS. It allows users to see all of their data at once, even if they reside in multiple vaults. And showing all vaults is the default. Unfortunately, there is a bug that prevents syncing when all vaults are being displayed. You can get syncing to work only when you view a single vault at a time. That's the current workaround. The developers are aware of this issue and will issue a fix in an upcoming update. There is, however, no published timeline for that update to appear.
You control which vaults you display through the 1Password settings, under Vaults.
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Ah ha! That was it -- thank you.
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Sorry for the confusion! Syncing is now super granular since the options (and the number of vaults, it seems) is increasing. We'll make this a bit clearer in the future.
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