How to enable touch ID without Master Password

Juhani
Juhani
Community Member
in iOS

Forgotten Master Password, touch ID appeared earlier

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: iOS 9.1
Sync Type: Not Provided
Referrer: ug:ios/touch-id, kb-search:Touch ID, kb-search:Touch ID and forgotten Master Password, kb:master-password-not-accepted, kb:touch-id-faq

Comments

  • Juhani
    Juhani
    Community Member
    edited December 2015

    Touch ID worked earlier

    1Password Version: Not Provided
    Extension Version: Not Provided
    OS Version: Not Provided
    Sync Type: Not Provided
    Referrer: ug:ios/1browser, ug:ios/touch-id, kb-search:Touch ID, kb-search:Touch ID and forgotten Master Password, kb:master-password-not-accepted

  • Juhani
    Juhani
    Community Member

    OS 9.1

  • AGAlumB
    AGAlumB
    1Password Alumni

    @Juhani: It is not possible to enable Touch ID without first entering the Master Password. Touch ID saves your Master Password temporarily to unlock 1Password for you, but your vault cannot be decrypted without it.

    (Un)fortunately AgileBits has neither your 1Password data nor the Master Password used to secure it, so this isn't something we can 'reset' for you to help directly. However, please try the tips in this guide as they may help you gain access again:

    https://support.1password.com/master-password-not-accepted/

    If that doesn't help though, you will need to either restore from a backup, sync from another device, or simply start over. Please let me know how it turns out. I look forward to hearing back from you!

  • AGAlumB
    AGAlumB
    1Password Alumni

    @Juhani: I've merged your separate posts together to avoid confusion, so we're not trying to have the same conversation in multiple places. The other subject referenced an "iPhone 5". iPhone 5 does not have Touch ID, so please let me know if there are additional details.

  • Juhani
    Juhani
    Community Member

    iPhone 5 does have touch ID. At least mine

  • Juhani
    Juhani
    Community Member

    If I could enable touch ID, which I used before, I could open the vault. I do not understand why touch ID alternative disappeared without disabling it.

  • AGAlumB
    AGAlumB
    1Password Alumni

    @Juhani: iPhone 5S was the first Touch ID device. Maybe that's what you're thinking of.

    Your Master Password is stored temporarily with Touch ID. Any time you clear it by locking manually or restarting your device, you'll need to enter your Master Password the first time for Touch ID to store it. You absolutely need the Master Password to decrypt your data, since it was used to encrypt it in the first place. Do you have your 1Password data sync'd elsewhere?

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