No option to enter Master Password when I open 1Password for iOS

Megan
Megan
1Password Alumni
in iOS
This discussion was created from comments split from: iPhone 6 reset today cannot access my passwords.

Comments

  • Deby
    Deby
    Community Member

    Trying to access the 1Password application on my iPhone and it is not giving me the option to enter my
    master password to access the password vault. It only gives me Create new vault, Sync existing vault and
    Sign into Teams account and I have never had to do any of that before.

  • Megan
    Megan
    1Password Alumni

    Hi @Deby,

    I've split your comment into a new thread since you're asking something a bit different than the original poster. It sounds like 1Password is a fresh installation on your iOS device. Do you use 1Password on any other devices? Do you sync your 1Password data using iCloud, Dropbox or Wi-Fi?

    Please provide a bit more detail about your 1Password setup and we'll be better able to advise you.

This discussion has been closed.