unable to sync mac/iPhone, phone settings not displaying an action

Kevinj57
Kevinj57
Community Member

Trying to sync iMac and iPhone via dropbox. On iPhone side, cannot see any actionable functions in 1Password:settings:sync, only seeing "Items 921". Pls help.


1Password Version: 6.1.2
Extension Version: 4.4.4
OS Version: 10.11.1
Sync Type: dropbox
Referrer: kb-search:sync, kb:icloud-requires-mac-app-store, kb:switch-to-wifi, kb:wifi-troubleshooting, kb:switch-to-dropbox

Comments

  • Hi @Kevinj57,

    Thanks for taking the time to write in. I'm sorry for the trouble. With the implementation of the All Vaults default view the way syncing is set up has changed slightly. We're working on further improvements in this area, but for now you can set up syncing by switching from All Vaults to the vault you want to sync. This is done from the icon in the top left-hand corner of the 1Password app.

    I hope that helps!

    Ben

  • Kevinj57
    Kevinj57
    Community Member

    Thanks. That worked.

  • Great! Thanks for the update. If there is anything else we can do, please don't hesitate to contact us.

    Ben

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