Automatic syncing not working since I added a team vault

golfsierra
golfsierra
Community Member

Hi folks,
In the past my vault synced automatically with iCloud as soon as I opened the app. Now I have also installed a team vault and since that time my primary private vault is not synced automatically again...
I now have to go manually to settings - primary vault - sync now

Is this normal behaviour? I know that multiple vaults can't be synced to iCloud but I expected that my primary vault still is synced to iCloud AUTOMATICALLY and the team vault has to be synced via Dropbox...

Thanks for help
Gert


1Password Version: 6.1.2
Extension Version: Not Provided
OS Version: IOS 9.1
Sync Type: iCloud

Comments

  • Hi Gert,

    Thanks for taking the time to write in. Our developers are aware of this bug -- the vault you want to sync must be selected in the vault switcher in order for changes made by syncing to appear. If the All Vaults view is selected changes from syncing will not show up.

    We believe we've created a fix and if testing goes well we hope to include it in an update soon (unfortunately it didn't make it into the 6.1.2 update released today).

    Ben

  • golfsierra
    golfsierra
    Community Member

    Hi Ben,
    ... 5 minutes response time... WOW!!!

  • golfsierra
    golfsierra
    Community Member

    Yes, that's exactly my problem as I use the "all vaults view"

    Looking forward to see a fix soon... THANK YOU

  • We try. :)

    If we can be of further assistance, please don't hesitate to contact us.

    Ben

This discussion has been closed.