Lastest update is hung on iPhone 5S?

Scootles
Scootles
Community Member
in iOS

It never installed fully >_<

Comments

  • Jacob
    Jacob

    Hey @Scootles! Oh no! Not the :rage: face. Sorry about that. Could you try rebooting your iPhone and updating once more? That should get things rolling. :)

  • Scootles
    Scootles
    Community Member

    I woke up this morning thinking I should try rebooting, which removed the app from my homepage, but is still stuck in the App Store - I'll try logging out and back in...

  • AGAlumB
    AGAlumB
    1Password Alumni

    @Scootles: Unfortunately this has been an issue affecting many (myself included) with the App Store, and it isn't something we have control over (believe me, if only!) Often I've simply had to wait for the App Store to start working again, but sometimes stopping the download completely and restarting the device seemed to help. Ultimately though you may need to contact Apple for assistance, since they own and operate the App Store. Please let me know how it turns out!

  • Scootles
    Scootles
    Community Member

    Finally cleared up after cycling the power and reinstalling.

  • AGAlumB
    AGAlumB
    1Password Alumni

    Well, that's a relief! Thanks for the update. I know that's driven me crazy in the past too! I'm glad to hear that all is well. It sounds like you should be all set, but don't hesitate to reach out if we can be of further assistance. We're always here to help! :)

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