1password 6 installed on iPad and iPhone (IOS 9.1) turns off when go to Safari

mawhyte
mawhyte
Community Member
in iOS

1password 6 does not function. I can start it up, but it turns off as soon as I leave the app or the Safari link, and so it cannot function. Sync is with dropbox and 1password works fine on my mac. The iOS versions claim they are synced and I can see that they register the OS X data. What is happening and what can I do?

1Password Version: 5.4.1
Extension Version: 4.2.5
OS Version: 10.11.1
Sync Type: Dropbox
Referrer: forum-search:1password on both iOS devices goes off when I shift back to safari, where I need a password.

Comments

  • Stephen_C
    Stephen_C
    Community Member

    @mawhyte what exactly do you mean when you say:

    it turns off as soon as I leave the app

    Do you mean 1Password locks, or do you mean something else? If it's a problem with 1Password locking take a look at this this excerpt from the user guide:

    Settings: Security

    (You may need to adjust some of your Auto-Lock settings.)

    If that's not the problem please post again and explain the problem a little more fully.

    Stephen

  • AGAlumB
    AGAlumB
    1Password Alumni

    1password 6 does not function. I can start it up, but it turns off as soon as I leave the app or the Safari link, and so it cannot function.

    @mawhyte: Does Stephen_C's suggestion help? If not, can you tell me what you mean? I look forward to hearing back from you! :)

This discussion has been closed.