License Query
I already have purchased an Android license for 1Password, now I have migrated from iOS to Android for the time being, can I avail a discount on another purchase of my new Android phone?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:premium-features-faq
Comments
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Hi @vksvicky. Thanks for getting in touch with us today. :)
We charge per platform to keep costs down. If we offered a universal license, we would have to charge a lot more, because we still have to support development costs of each platform. This way, our customers can pay just for the versions that they need. As well, we offer bundles whenever possible, for a reduced cost, such as in the case of OS X + Windows, and we will certainly consider expanding this to other platforms in the future.
With that being said, unfortunately because of how the Play Store is designed, we are not able to bundle the premium features on Android with 1Password on other platforms. The in-app purchase is handled directly through the Play Store and is linked to your Google account. Likewise, the iOS purchase is handled through Apple and linked to your Apple ID. Unfortunately, since the sales are handled through Google and Apple respectively, we are unable to transfer licenses or discounts. I apologize for the inconvenience.
I hope that clarifies things a bit! Please let me know if you have any other questions. Thanks!
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