After latest update (12/03/15 - version 6.1.2), none of my iOS devices can sync to 1Password OSX

Chuck1313
Chuck1313
Community Member
in iOS

Both of my iPhone 6S Plus (9.1) and iPad Mini 4 (9.1) synced with 1Password on OSX 10.10.5 via Wifi just fine, until I updated the iOS app yesterday. Suddenly, the iOS apps can no longer find the OSX app and hence, no syncing. This happened to BOTH iOS device.

There has been no changes to the MacBook, wireless network or router.

I tried the following, but nothing fixed it:
1). Reboot both iOS devices
2). Reboot MacBook
3). Tried setting up a new Wifi Sync from the iOS app. The iOS app show no 1Password Wifi server available, even though the OSX app is running with Wi-Fi server "checked".

I assume this is a bug in the iOS app, since it happened in both of my iOS devices? If not, any idea how to fix it?

1Password Version: 6.1.2 (iOS) and 5.4.1 (OSX)
Extension Version: Not Provided
OS Version: OSX 10.10.5
Sync Type: Wi-Fi

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @Chuck1313,

    We introduced a new view titled All Vaults in 1Password for iOS 6.1 but a couple of bugs managed to slip past our testing. One of these is a rather annoying one relating to Wi-Fi Sync and I've been bitten myself.

    The best option I've found is what we have detailed in our sticky Known vault sync issues in 1Password for iOS in the section titled Wi-Fi sync error "Computer not found" (or computer not showing up in Wi-Fi Sync list).

    I'm sure this will be a priority given how annoying it is but for right now we're stuck with it. I will be as happy as you once we've released a fix :smile:

  • Chuck1313
    Chuck1313
    Community Member

    Hi @littlebobbytables,

    I assume you guys are working hard on fixing this, but since I really need to sync my data, will it work if I setup iCloud sync for my iPad, iPhone and Mac and THEN revert back to Wifi sync?

    I have several days of deltas between the 3 devices and I am having difficulties figuring out which one is which.

  • Ben
    Ben

    @Chuck1313,

    Unfortunately this issue affects all sync methods in some form. For Dropbox and iCloud syncing you must switch from the All Vaults view to the vault that you want to sync, in order for the sync to take effect. It definitely has the biggest impact on WiFi syncing though, so you may find switching to iCloud or Dropbox a workable solution until we can get this fixed up.

    Simply switching from WiFi sync to iCloud I do not believe will have much effect.

    Sorry for the inconvenience.

    Ben

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