iOS devices out of Sync as is the Mac

suigeneris
suigeneris
Community Member
edited December 2015 in iOS

iOS devices have 6.1.2 installed and there doesn't appear to be a choice any more of the sync method? This also means I can't sync with my Mac. Not sure when this changed but I'd guess it was when you shipped v6?

Each device has a completely different total - how can I fix this? The Mac version 5.4.1 is not MAS.

1Password Version: 6.1.2, 5.4.1
Extension Version: 4.4.4
OS Version: OS X 10.11.1
Sync Type: No idea!
Referrer: kb-search:sync, kb:icloud-requires-mac-app-store, kb:switch-to-wifi

Comments

  • Stephen_C
    Stephen_C
    Community Member

    @suigeneris it sounds as though there may be some problem with your copy of 1Password 6. Certainly all previous sync methods are included. This excerpt from the user guide tells you have to set up each one:

    Syncing

    If you refer to the relevant section for the type of sync you're trying to us can you tell us exactly where it goes wrong for you, please. As a final thought, have you rebooted your iOS devices since installing the latest 1Password update?

    Stephen

  • suigeneris
    suigeneris
    Community Member
    edited December 2015

    Just realised the sync service in iOS is detailed in the "Vault" dialog now.

    Now I've triggered it manually they are in sync. Shouldn't this happen automatically?

    Thanks for your reply.

  • Ben
    Ben

    It should, normally, yes. But there is a bug (described here) that you may be running up against.

    I hope that helps!

    Ben

This discussion has been closed.