sync problems severe. iPad has 411 items, iPhone has 405, Mac has 410. I am using Dropbox

hjadkup
hjadkup
Community Member
edited December 2015 in iOS

It seems that my dropbox synch has stopped working. I usually use by ipad (411 items; iphone has 405 items, mac has 410 items. I want to switch to icloud, but I will now have to spend $49 to buy a version from the app store.

And if I do that how do I make sure that i can sync and have my 411 items transferred?
I bought my version from you directly and have the key saved It is also the pro version.

Need help asap.

1Password Version: 6.12 ios
Extension Version: 5.41 mac
OS Version: OS 10.11.1 / ios 9.1
Sync Type: dropbox
Referrer: kb:switch-to-icloud, kb:switch-to-dropbox

Comments

  • Ben
    Ben

    Hi @hjadkup,

    Thanks for taking the time to write in. It sounds like you may be running into this:

    Known vault sync issues with 1Password for iOS

    Could you please check that thread and see if that applies here?

    As for switching to iCloud sync, I wouldn't recommend doing that until we're sure all of the devices are synced up.

    Thanks

    Ben

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