Hi, My imac and my MacBook sync with each other using dropbox, but my iPhone 5s keeps trying to sync

fisherman
fisherman
Community Member

Hi, My iMac and my MacBook sync with each other using dropbox, but my iPhone 5s keeps trying to sync all the time, I get the photos loaded but not 1Password data


1Password Version: 5
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Dropbox
Referrer: kb-search:can't sync through iCloud, kb-search:sync ios, kb:icloud-troubleshooting, kb-search:sync dropbox and ios, kb:dropbox-troubleshooting

Comments

  • Hi @fisherman,

    Thanks for taking the time to write in. It sounds like you may be running up against this issue:

    Known vault sync issues in 1Password for iOS

    Could you please check that thread and see if that helps?

    Ben

  • fisherman
    fisherman
    Community Member

    [#TBV-64823-757]
    ---Further to last email,-- "1Password .agilekeychain " .
    I can do no more that way.
    shows but is greyed out - and when touched goes on to " vault exists on your iPhone Got it.
    I can only get as far as " choose a vault " and from there I get no further response or actions.
    What can I do now ,please ?
    Fisherman

  • Hi @fisherman,

    It looks like we already have a fairly significant email conversation going with you. We'll continue the conversation there, so as to avoid any confusion or duplication of efforts (on either side).

    Thanks!

    Ben

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