Troubles synching 1Password 5 upgraded from 3 on iMac El Capitan with iPad. 775.322.9997

tjwalker

1PW3 and 1PW5 are both loaded on my iMac. The icons that show up during synching do not respond to touch.

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:icloud-error-data-not-found, kb:icloud-enable-in-system-preferences

Ben

Hi @tjwalker,

Thanks for taking the time to write in. It sounds as though you may be running into the issue described in this thread:

Known vault sync issues with 1Password for iOS

Could you please give that a read through and see if it applies?

Thanks!

Ben