Dropbox syncing sporadically not working

mattyf
mattyf
Community Member
in iOS

If I create a new item in 1password on my mac, I can go to dropbox on the web and open 1password anywhere and see the new item there.

However, the new item does not make it to my iphone in a predictable manner. I went into the iphone 1password app and watched it sync, but the item still wasn't there. I launched dropbox on the iphone and it doesn't show anything 1passwordy in the recents. I rebooted the iphone, still not there.

What should I do?

1Password Version: 5.4.1
Extension Version: Not Provided
OS Version: 10.10.5
Sync Type: dropbox
Referrer: kb:dropbox-troubleshooting, ug:mac/1passwordanywhere

Comments

  • Ben
    Ben

    Hi @mattyf,

    Thanks for taking the time to write in. It sounds as though you may be running up against this issue:

    Known vault sync issues with 1Password for iOS

    Please take a look through that thread and see if it applies.

    Thanks!

    Ben

  • texastoby
    texastoby
    Community Member

    This "All Vaults" crap that no one asked for is an unmitigated disaster. The fact I can't opt out of all vaults is really annoying - i.e. Switching to my vault, I get switched back to the 'color ring of code bugs' upon each launch of the app, screwing with my sync. You guys are better than this . . .

    Now ask me how I really feel ;). I've prolly had too many Guinesses already tonight :)

  • Ben
    Ben

    Hi @texastoby,

    I do apologize for the difficulty with All Vaults. We're working hard to clean up the bugs caused by it, and also to continue to improve it such that it is a convenience rather than an annoyance.

    Guinness! Cheers. :)

    Ben

This discussion has been closed.