Moved all items to 1Password for teams, but they are not showing there?

cfurrow
cfurrow
Community Member
in Business and Teams

I've been using the beta for about a month now, and decided since the OSX app cannot sync to iCloud during the beta, I'd move my items to a 1passwords for team vault. I followed the instructions here: https://support.1password.com/move-data-teams/mac.html

Now, my primary vault is empty, and on the OSX machine, it says all 770+ passwords are on my private 1passwords for teams vault.

But via the web UI, and the app on my iPaid Air (v6.1.2), it does not show those items at all, even though all are moved according to the OSX beta app.

I've waited a few hours to make sure it wasn't slowly moving them, and still nothing. No change.

1Password Version: 5.5.BETA-28
Extension Version: Not Provided
OS Version: OSX 10.10.5
Sync Type: 1Password For Teams

Comments

  • Jacob
    Jacob
    edited December 2015

    Hey @cfurrow! Sorry you're having some trouble getting things migrated to Teams. Could you send us an email at support@1password.com with the email address you used to sign up for Teams? We'll look into things on our end and see what may have happened.

This discussion has been closed.