Apps crashing after updating item

donnywdavis
donnywdavis
Community Member
in Business and Teams

I updated an item through the web interface and now when I try to look at the details on my iPhone or iPad the app crashes. I'm not having any issues with looking at the details on other items, just the one that I edited in the web interface.

1Password Version: 6.1.2
Extension Version: Not Provided
OS Version: iOS 9.2
Sync Type: Not Provided

Comments

  • rickfillion
    rickfillion

    @donnywdavis : that's no good. I'm sorry that this is happening to you.

    Did you submit the crash report from the Mac app? If so, can you email me at rick@agilebits.com and tell me the email address you used to submit the crash report? From there I can find the crash and determine what's going on. It's likely that there's a bug in the web vault editor that's causing data that the Mac and iOS app don't like.

    If the edit you did to the item was really simple, you could try reproducing it with another item and seeing if the same thing happens, and if so, letting me know what that was. This is obviously unacceptable and needs to be fixed ASAP.

    Rick

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