Duplicate entry removal in iPhone6 OS9

silkroad
silkroad
Community Member
in iOS

Hi,

I have roughly double the entries on my OS9 app than on my synched Desktop iMac. How do I remove clearly duplicate iPhone app entries without complicated steps?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:diagnostics, ug:mac/, kb-search:duplicates, kb:remove-duplicate-passwords

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @silkroad,

    Before we proceed can we ask for some information please regarding your setup.

    1.What version of 1Password for Mac are you running?
    1. What version of 1Password for iOS are you running?
    1. How do you sync, is it Dropbox, iCloud or Folder/Wi-Fi Sync?
    1. If you're running 1Password 5/6 for iOS what do you see if you go to Settings > Vaults from inside 1Password for iOS?

    I have a suspicion of what the cause might be if you're only seeing duplicates in 1Password for iOS and these questions will help us confirm if my suspicion is correct and how to proceed.

  • silkroad
    silkroad
    Community Member

    Hi,

    6.1.2 on iphone and latest on Mac I think.
    Synching uis over wifi and I have a Backup to Dropbox
    Setting Vaults: 2 vaults: Primary = wifi synch , 1password = Dropbox

  • Ben
    Ben

    Thanks, @silkroad. If you go to 1Password > Settings > Vaults > All Vaults and switch "1password" off, do you still see the duplicates?

    Please let us know.

    Ben

  • silkroad
    silkroad
    Community Member

    Hi Ben, no!!

    It seems fixed! What is the explanation?

  • AGAlumB
    AGAlumB
    1Password Alumni

    @silkroad: Sorry for the confusion! It sounds like you had some sync conflicts initially that were sorted out once syncing completed. Hopefully your troubles are behind you, but be sure to let us know if you run into any more issues! :)

This discussion has been closed.