I am trying to download 1password to my iPhone 5 via dropbox and its not working
It downloads so far then when I try to open it it says problem loading 1password data file a key data file could not be loaded and 1password anywhere cannot continue without it please see help guide for tips there is also a unlock box which i can not click on on my phone but if i send the file back to my iMaci can click on unlock put in my password it works
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:dropbox-troubleshooting, kb:dropbox-ready, kb:dropbox-troubleshooting, kb:dropbox-ready, kb:diagnostics
Comments
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Greetings @petehol1,
Now in your query you mention 1PasswordAnywhere and I'd just like to confirm if you're trying to run 1Password for iOS or if you're trying to access your vault by using 1PasswordAnywhere and if this is the case are you trying to do so from within iOS Safari or the Dropbox iOS app?
If you aren't trying to set up sync in our 1Password for iOS app then it might be worth considering. Accessing your vault via 1PasswordAnywhere is useful for some people if there isn't a better option but 1Password for iOS will mean proper read/write access as well as the ability to use our iOS Safari Extension.
We'll wait to hear back from you and take it from there :smile:
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Sorry I feel a bit of a fool but I hadn't downloaded the 1password app to my phone now i have done that it has worked perfectly,thanks for your response though
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