Syncing seems to never stop between my Mac and iPhone via DropBox. Why?

levin2
levin2
Community Member
in iOS

At one time I had synching working and for a long time - no synching took place between my devices. I stayed with iPW on my Mac. Now I'm trying to get it working again on my iPhone and now an iPad. How can I tell my iPhone and iPad to erase their Primary vault and simply take what my Mac's Primary vault has to offer - in other words - how do I re-initiate 1PW on my iOS devices?

1Password Version: latest
Extension Version: latest
OS Version: latest
Sync Type: DropBox
Referrer: kb:sync-options, kb:dropbox-troubleshooting

Comments

  • Ben
    Ben

    Hi @levin2,

    Thanks for taking the time to write in. If there is no data of any value on the iOS devices you can simply erase and reinstall the 1Password app from the App Store. This will erase all data contained within the 1Password for iOS app.

    I hope that helps!

    Ben

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