how can i merge my data on mac to phone and ipad as I have forgotten my vault pw on dropbox

esap
esap
Community Member
in iOS

I purchased a new Mac and successfully migrated data. Mac and Ipad work find with 1pw, but my phone has stopped working and when I attempt to sync phone with dropbox it asks for a pw to open vault pw file on dropbox which i have forgotten. As the data is on computer and ipad and is syncing with dropbox, how can I get phone to sync without losing all the data on the other machines? thanks

1Password Version: 5.4.1
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: dropbox
Referrer: forum-search:how can i merge my data on mac to phone and ipad as I have forgotten my vault pw on dropbox

Comments

  • Ben
    Ben

    Hi @esap,

    Thanks for taking the time to write in. Are you certain you are trying to access the same keychain file in Dropbox (in the same Dropbox account) from the iPhone as you are from the Mac and iPad? If you were the Master Password ("vault password") would be the same one that you use to unlock 1Password on your Mac and iPad.

    Please let us know. Thanks.

    Ben

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