I don't see the detail in my ios sync settings you show in the manual, and it's not syncing.
I have 1P on iOS and Mac. Worked fine for a few years. Lately, it's stopped syncing, when I got a new phone. I did not restore from a backup, started from scratch. I use dropbox to sync, always have. I was able to pull my vault in to my iphone but at some point (maybe from the start a month ago or so), it no longer sync's. I've been through the manual and troubleshooting guides, and it appears my sync settings page is off. Under settings, sync, although I see it spin periodically showing it's syncing, when I navigate to that screen, all I see is "Items 596", and nothing else. That "Items" line is not clickable. The Mac versions (on all 4 macs in my family) show a different, lower number, and are in sync. I bought the Mac version on the app store. So.... today I made a backup of the vault with itunes from my iphone, deleted 1pass, and reinstalled it, and I am unable to restore -- pilot error, I'm sure. Can you help? I don't want to just resync with my mac vault because I've added many passwords to the ios device that the macs don't see.
1Password Version: 5.4 (540046)
Extension Version: 4.5.1
OS Version: 10.11.2
Sync Type: Dropbox
Referrer: ug:ios/sync-with-dropbox, ug:ios/, kb:dropbox-troubleshooting, kb:diagnostics, kb:dropbox-troubleshooting
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OK, so I reinstalled 1password on my iphone after deleting it (and after making a backup to itunes per your online tutorial), but when reinstalling, I could not immediately restore -- I had to reconnect it to dropbox (or something) to get it to finish installing. So I let it pull down from the vaults that my macs were using via dropbox. Saw all the things I was expecting in the settings page after it finished -- that I'm synchronizing with dropbox, etc. That sync went fine. Once it finished, I restored from backup, which it did pretty much instantly. Going back into sync settings though shows the larger number of items, but absolutely nothing indicating that it was synchronizing with dropbox any more. Just that one line showing "Items 596" again. So apparently I restored not only my 596 items, but whatever problem is keeping it from synchronizing. Help!
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Hi @kblinhou,
Sorry for the trouble. When in "All Vaults" view in the current version the screen that you described is all that is shown. We hope to improve this in a future version. In the mean time please see this thread:
Known vault sync issues in 1Password for iOS - AgileBits Support Forum
Thanks!
Ben
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